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How do I reset my password for the My H-E-B app?

To reset your password from the My H‐E‐B app:

  1. Open the My H‐E‐B app and tap "Log in".

  2. Tap "Forgot your password?"

  3. Enter your email address, then select "Submit".

  4. You will receive an email with a verification code. (If you don't see this email, check your spam or junk mail folders.) This code is not your new password. It is used to verify your identity.

  5. Go back to the screen on the app asking for your verification code and enter the verification code from your email.

  6. Once you’ve entered the code, you’ll see an option to create a new password. If you've forgotten your password, you'll want to create a new one at this point. You can select “skip setting a password” and be logged in right away.

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