W-2s are now available!
To access your 2023 W-2:
Visit www.mytaxform.com and follow the instructions IF:
• Your last day with H-E-B was before January 17, 2024, OR
• You elected to receive a printed copy of your W-2
Log in to www.mytaxform.com
1. Enter H-E-B Employer Name/Code: 13054 (No need to add your name, just the code)
2. Click on "Register Now" to start the process or enter your User ID if you already have an account (Hint: your User ID may be your Peoplesoft ID). If you don’t remember your user ID, click on” Register Now” and fill out the information; it may show your user ID.
3. Enter your information in required fields to validate your identity.
4. If you are creating an account, once you've logged in, you will be prompted to create a personalized username. You will use that new username for all future logins.
5. Once you have logged into www.mytaxform.com, follow the instructions to consent for electronic delivery. Please note this consent will only apply to the current W-2 year.
6. You can view, download, or print a copy of your W-2 anytime; you can also import your W-2 information directly to your tax prep software.
(Note: enter your personal email address & phone, not your former H-E-B info). Your home address will be the address you had on file when working with H-E-B.) )
If you have forgotten your password –
1. Click on "Forgot your Password"
2. Enter information in all required fields (To safely recover your information, you will be prompted to answer questions and enter your personal email & phone number.)
3. Select where you would like your one-time passcode to be sent (this option may vary by user – select only one: Email or Phone.)
4. Check your email or phone text for one-time passcode
5. Enter one-time passcode
Helpful Tips:
First-time users will be sent a One-Time Passcode via email or text to cell phone number provided. Passcodes are sent in real time, so please enter it immediately into the application without exiting the login session or closing the browser.
If we are unable to send you a One-Time Passcode via email or text you may be sent a One-Time Passcode in the mail. You will have 12 days from the date of mailing to receive the passcode and enter it into the system.
If you are having trouble receiving the One-Time Passcode, please call the H-E-B Partner Service Center at (210) 938-7555 or 1-800-597-0653, Monday – Friday, 8AM – 5PM.
Frequently Asked Questions
How do I request a W-2?
IF you elected to receive an electronic copy of your W-2 AND your last day with H-E-B was on or after January 17, 2024, you may request a W-2 reprint by completing the W-2 Reprint Request form. Fax the completed form to 210-938-4797 or email Imaging.services@heb.com.
NOTE: Unfortunately, we cannot fax or email copies of your W-2. Reprint requests will not be accepted before 2/19/2024.
Need a copy of your last paystub?
Submit a letter in writing to the Pay & Ben Admin, requesting a copy of the last check stub. The following information is required in order to process this copy:
• Full Name
• Pay ending date of the check
• Partner ID or SSN
• Signature
• Return address (needed to mail copy)
Send the request via fax to 210-938-4797 or email Imaging.services@heb.com.
For additional assistance, please contact the Partner Service Center team at 1-800-597-0653.