Help and FAQs

How can I change my password?

On your computer:

1. While logged in, hover over your name in the upper right corner of the screen.

2. Select “Account."

3. Under "Personal information" select "Edit” and follow the instructions.

On mobile web:

1. While logged in, tap “Account” in the lefthand navigation.

2. Select “Profile.”

3. Under “Personal information”, tap “Edit.” Follow the instructions on the following screens.

Using the My H-E-B app:

1. While logged in, tap the profile icon on the upper right corner of the screen.

2. Tap “Profile” and tap “Edit” on the upper right corner of the screen. Follow the instructions on the following screens.