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 H-E-B
H-E-B FAQs
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Questions:
Answers: How can my organization apply for assistance from H-E-B? Since its beginning, H-E-B has been involved in making the communities it serves a better place by investing in many civic and charitable causes. For more information about how your organization can apply for assistance, read about our grant program, then send a request by filling out the Community Investment Program Application. return to list How do I get my local H-E-B store to add a product I like? Fill out a Customer Service Survey either online at this site or in hard copy at your local H-E-B. Try to include as much information as possible, such as, product name, manufacturer, UPC code, etc. Your request will be forwarded to H-E-B's Procurement Department, which will research the product and its availability. return to list I have a wonderful product (or service) that I would like to make available through H-E-B. Who should I contact? H-E-B has an innovative supplier program that introduces new products and services while also recognizing our communities' diversity. If you have a product or service that meets our guidelines and want to be considered as a supplier to H-E-B, we have more information for suppliers that will help you. return to list I would like to arrange my grocery list items so they correspond to their aisle location in the store. Where do I get a store map of my local H-E-B? Store maps are available at the Business Services counter at your local H-E-B store. They offer an aisle-by-aisle guide to the categories of products available on the shelves. As our stores expand and improve, some products may move to other locations in the store before the store maps are updated, so be sure to make a quick check of the signs hanging at each end of the aisles before you organize your grocery list. return to list Is H-E-B public stock available to purchase on the stock market? Since 1905, when Florence Butt opened her first grocery store in Kerrville, Texas, H-E-B has been a privately owned company. As a result, public stock does not exist for purchase on the stock market. return to list How can H-E-B assure me that its fruits and vegetables do not contain unsafe levels of pesticide? In 1989, H-E-B launched an aggressive program to test levels of pesticide residue in produce. The test involves pulling samples from approximately 30 loads of produce every week and screening them for over 150 different pesticides. We review the test results before the produce is shipped from our warehouse Because of the program's high standards, H-E-B has earned a reputation within the produce-growing community as being very tough on pesticide residue. As a result, growers with questionable pesticide practices hesitate before offering their produce for sale to us. In fact, the percentage of incoming produce loads with illegal residues has dropped from 2.7 percent when the program started to less than 1 percent today—pretty good evidence that the program is working. This program reflects our commitment to providing the highest quality and freshest produce every day to our customers. return to list What career opportunities are available with H-E-B? H-E-B has a variety of career opportunities in several categories. return to list What does the expiration date mean on a product? H-E-B uses sell-by dates, use-by dates and expiration dates as a guideline for shoppers to determine the freshness of perishable products. Sell-by Date—indicates how long we display a product on the shelf. To ensure you get the freshest product available, we recommend that you buy perishable items on or before the sell-by date. Use-by Date—indicates the last date recommended for use of the product while it is still at peak quality. The product's quality and freshness is guaranteed only up to that date. Expiration Date—indicates the last date that the product can be sold. Remember, even if a product date expires during home storage, a product should be safe and of good quality as long as the safe handling and storage instructions printed on the label are followed. return to list How do I order gift items from Central Market? You can order gift items for every occasion from Central Market through a toll-free telephone number. Preview some great gift ideas for yourself, family or friends right here on this Web site. return to list |
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